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Dynamics 365 Project Service Automation

Dynamics 365 for Project Service Automation helps you deliver profitable projects on time and within the budget framework while increasing employee productivity.

Drive project success and profitability

Dynamics 365 for Project Service Automation capabilities in Dynamics 365 (online) provides an end-to-end solution that helps sales and delivery teams engage customers and deliver billable projects on time and within budget.


Profit from your projects

Build trusted customer relationships by delivering outstanding project experiences. Dynamics 365 for Project Service Automation empowers you to deliver profitable projects on time and within budget while increasing employee productivity.


Manage projects with confidence

Plan and deliver successful projects using a predictable and customer-centric service delivery model.

Optimise your resources

Anticipate resource demand and ensure the right resources are on the right projects, keeping utilisation high.

Forecast project profitability

Prioritise project-based sales opportunities with built-in intelligence to plan for successful outcomes.

Increase productivity

Empower your service professionals to deliver their best work through intuitive and collaborative tools.

Innovate with a modern and adaptable platform

Drive innovation with an application that’s easy to tailor, extend, and connect to other apps and services you already use.

With Project Service Automation you can

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    Earn customer trust by ensuring project deliverables reflect the terms of the contract, approved work, and expenses.

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    Visualise accurate cost, effort, and revenue, and achieve predictable project delivery using robust project planning capabilities including native Microsoft Project integration.

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    Provide project managers with intuitive dashboards to review, monitor, and approve all costs and time impacting their projects.

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    See things from the customer’s perspective. Survey, measure, and act on customer feedback by bringing your customer data together with survey insights from Microsoft Forms Pro—included with Dynamics 365 Project Service Automation.

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