Microsoft Dynamics CRM is a fully integrated customer relationship management system (CRM).
CONNECT YOUR BUSINESS
Expectations are rising; Customers want quick, relevant answers on any channel, even on the go. Differentiate your brand with Microsoft Dynamics 365 for Customer Service where built-in intelligence delivers faster, more personalized service and adds value to every interaction. It provides you with the capability to easily create and maintain a clear view of customers – from first contact through purchase and post-sales. Microsoft Dynamics CRM is a fully integrated customer relationship management system delivered by Pipol.
With a familiar user interface, wizard-based tools and close integration with Microsoft Office system productivity applications, Dynamics CRM helps you achieve the best fit for your people. A Dynamics CRM implementation also provides choice and flexibility in how you implement and customize your Dynamics CRM application so you can achieve the best fit for your business.
Finally, Dynamics CRM is an adaptable and affordable system that fits within your existing technology environment, as it is built on reliable industry-standard technology.
EFFORTLESS CUSTOMER SERVICE BEGINS HERE
- Engage with customers on any channel or device – Deliver effortless experiences on your customers’ terms, through any channel and on any device.
- Deliver fast, personalized service – Make it easy for agents to meet rising customer expectations. Intelligent processes guide agents to the right action every time.
- Learn from every interaction – Continuously improve while reducing the cost to serve using data and intelligence to transform how you provide service.
- Innovate with a modern and adaptable platform – Drive innovation with an application that is easy to tailor, extend, and connect to other apps and services you already use.
MEET YOUR SPECIFIC BUSINESS NEEDS
With tools to enhance your company’s sales, marketing and customer service processes – along with native Microsoft Office Outlook integration – Dynamics CRM delivers a fast, flexible and affordable solution, helping you drive consistent and measurable improvements in everyday business processes.