Pipol - Ask an expert

Business Transformation

Get ready for the unforeseeable future

Thursday, April 16, 2020

With the rapid spread of COVID-19, organizations are focusing on protecting their people, partners and communities while at the same time implementing new ways of working. But, with so much uncertainty and fast-changing developments, how can organizations tackle the business and economic impacts of this pandemic?

When the going gets tough- the tough gets going

As humans, we are capable of thriving and growing in spite of adversity. But, we have some basic needs that must be fulfilled in order to gain our trust and engagement at work. During these challenging times, it’s vital that organizations and leaders address the physical, mental and emotional needs of their people so they can quickly adapt to this changing world and continue to serve customers.

Leaders must be transparent in their decision-making and actively engage people with clear, concise communication. During times of crisis, it’s possible to maintain people’s trust by showing concern for them and the wider community, while proactively responding rather than immediately reacting to global and local changes.

Establishing a successful digital workplace

COVID-19 has disrupted regular work environments and now increasing sick leave and remote working is the new norm. A digital workplace can not only protect employees by allowing them to work safely from remote locations, it also empowers them so they can continue to be productive during these uncertain times. Now is the time to establish an agile, healthy digital workplace culture by implementing digital collaboration tools and ensuring people have the skills they need to work remotely.

As global and local business needs are reshaped, new processes and operations are needed so organizations can meet customer’s core needs. And, even during this outbreak, organizations can help to build stronger relationships with customers by being transparent and compassionate.

Strengthen the supply chain

While organizations have a duty to protect their employees, it’s also vital to maintain a flow of products and materials to serve the wider community. Organizations need to fully understand their end-to-end supply chain and their ability to scale so they can quickly access all operations and establish an ongoing operating capability for the future. By continuously sensing and prioritizing new risks, organizations can optimize and configure their supply chain flow and tailor operating procedures to address current needs.

Get ready for the unforeseeable future

Not only is COVID-19 a health and humanitarian crisis, it is also an economic shock. And, organizations must now quickly adapt to changing markets and business operations.

In the future we can expect greater focus on digital experiences from both manufacturers and consumers for instance with robotics and more contactless transactions. COVID-19 will be defeated, but these current disruptions could become permanent changes. What we once called “business as usual” might very well take on a whole new meaning.

Do you need help addressing the short- and long-term digital consequences of this global pandemic? At Pipol, we are fully operational, and you can continue to expect the highest level of service from us. Get in touch today to hear how we can help you access and overcome the digital implications for your organization.

Your request has been successfully submitted and is being processed. Our team will reach out within 24 hours. Download whitepaper