Dynamics 365 Retail
Unify digital, in-store, and back office operations to personalize customer engagement and increase employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional, insightful shopping experiences.
Engage every shopper, everywhere.
Microsoft delivers intelligent retail for your customers, your people with your data.
Enable intelligent retail by using the power of your data to create new opportunities, empower your employees, and deliver unforgettable customer experiences. Data-driven insights help you define and deliver personalized experiences that drive sales and increase customer loyalty.
Empower your people with a modern retail workplace that enables them to be connected, informed, and confident customer-centric advocates. Achieve an intelligent supply chain that provides end-to-end visibility and data-fueled insights to help you accurately forecast and respond to consumer demand. Increase your competitive advantage, advance innovation, and accelerate your growth with our industry-leading solutions and services combined with our unparalleled partner ecosystem.
Driving digital transformation
Microsoft enables retailers to deliver personal, seamless, and differentiated customer experiences by empowering people, driving digital transformation, and capturing data-based insights to drive growth.
What you get
Drive unified commerce
Increase revenue, customer satisfaction, and brand loyalty by delivering a consistent shopping experience.
Create a modern store experience
Manage stores efficiently, increase sales, and instantly adapt to the changing needs of your customers.
Effectively manage merchandising
Improve ROI and product demand by centrally managing merchandising—including product information, categories, assortment, and pricing.
Optimize operations through insights
Reduce fulfillment costs, improve inventory utilization, and efficiently manage your business by using customer and operational insights.
Innovate with a modern and adaptable platform
Drive innovation with an application that is easy to tailor, extend, and connect to other apps and services that you already use.