Never underestimate human beings’ natural aversion to change, even when the results of the change may benefit them. The number-one reason ERP projects fail is user resistance to adapting to the required changes. One study shows that 63% of all companies experience difficulties in addressing human and organizational change issues when implementing a new ERP solution. We work with change management every day as a crucial component of a successful international ERP implementation. Here are some of our change management best practices.
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This paper will take you through some key principles of managing change and influencing behavior, which can help you to ensure early involvement and positive backing for new global processes in an international organization.