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  • Business Process Optimization

With outset in your current processes, organizational landscape, and business priorities, we help you design your future-state business processes. This will enable you to manage both processes and requirements from A-Z before, during, and after your international Dynamics 365 implementation.  

We do business analysis, discovery interviews, executive sparring, and facilitate engaging process workshops with your key stakeholders to jointly define your to-be business processes. Along the optimization journey, we inspire you, address improvement opportunities, industry-specific needs, and discuss possibilities for streamlining business processes across your international company.  

If you already decided for a specific target Dynamics 365 application or solution scenario, we recommend working closely with your team to steer the future-state processes towards adoption of standard Dynamics 365, ISV, and Microsoft platform capabilities. Our reason for recommending adoption of standard is simple. In a Cloud era, continuous updates and continuous improvements trigger an increased need for accurately determining how business processes are defined, designed, tested, implemented, managed, and not least improved over time.  

With a strong focus on adopting standard platform capabilities, you can accelerate time-to-market, minimize internal time spent, lower external service cost and generally reduce ongoing TCO of your Microsoft platform investment.  

Our business process optimization (BPO) approach is adaptable to different scenarios, and we can use any process model as baseline for designing your future business processes. Whether you are using APQC or even your own process model, our approach is easy to execute and digitally supported by standard Microsoft technology such as Teams, Visio, PowerBI, DevOps and Life Cycle Services. This provides you a 360 degrees’ view on your business processes before, during and after you Go Live with your new Dynamics 365 and Microsoft Platform. 


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